Return & Refund Policy

At MXstickers.us, we take pride in producing high-quality stickers and decals. Because many of our products are custom-made or made to order, please read our policy carefully.

Returns

Custom or personalized products cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

For non-custom items, returns are accepted within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We will review your claim and, if approved, provide a replacement or refund at no additional cost.

Refunds

Once your return or claim has been reviewed and approved, refunds will be issued to your original payment method. Depending on your payment provider, refunds may take 5–10 business days to appear.

Order Cancellations

Orders may be canceled before production begins. Once production has started, custom orders cannot be canceled or refunded.

Contact Us

If you have any questions about your order or this policy, please contact us through our website's contact form or email us using the contact information listed on MXstickers.us.